Légal Mentions légales

1 Informations générales et mentions légales

The information provided on the Fluxeo TV website is supplied for general informational, commercial and customer-support purposes.

Although we aim to keep website information clear and current, we do not represent that every description, catalogue total, device instruction, price, programme reference or technical statement will always be complete, current or free from error.

Nothing on this website constitutes legal, tax, financial or regulatory advice. Users and business resellers should obtain independent professional advice when necessary.

2 Description de notre rôle de service

Fluxeo TV supplies subscription credentials, reseller tools and customer assistance for use with compatible internet-connected devices and applications.

We do not claim ownership of third-party television channels, programme names, films, series, sports events, application brands or broadcaster trademarks referenced on the website.

The exact technical role of each infrastructure, hosting, routing, authentication or content provider can vary. Therefore, this page does not make a blanket representation that every element of the service is hosted, controlled or supplied by one entity.

3 Responsabilité client and Lawful Use

Les clients sont responsables de l’utilisation du site, des identifiants, applications et appareils conformément aux lois et règlements applicables dans leur pays.

Les clients ne doivent pas utiliser le service pour :

• Redistribute, rebroadcast, restream or commercially exploit protected material without authorization.
• Circumvent digital-rights controls, authentication systems or access restrictions.
• Extract, publish or distribute private stream addresses, credentials or technical access details.
• Facilitate fraud, unlawful copying or another infringement of third-party rights.
• Misrepresent themselves as a broadcaster, rights holder, Fluxeo TV employee or authorized representative.

Access to a technical service does not itself grant a user ownership, broadcast rights, public-performance rights or permission to redistribute third-party material.

4 Sites, applications et fournisseurs tiers

Our website or customer instructions may refer or link to independent services, including:

• IPTV player applications.
• Appareil manufacturers and app stores.
• Payment processors and cryptocurrency services.
• WhatsApp, Telegram and social networks.
• Internet providers and network services.
• diffuseurs, channels or programme-information sources.

Unless expressly stated, those services are not owned or controlled by Fluxeo TV. They operate under their own terms, privacy policies, fees, availability rules and technical requirements.

Fluxeo TV is not responsible for an independent service being unavailable, changing its features, removing an application, charging a licence fee, restricting an account or changing its policies.

A link or brand reference does not imply partnership, sponsorship, authorization or endorsement.

5 Droits d’auteur et notifications des ayants droit

Fluxeo TV respects intellectual-property rights. A rights holder or authorized representative may send us a sufficiently detailed notice concerning specific material or access that they reasonably believe infringes their rights.

After receiving a valid and sufficiently detailed notice, we may:

• Request additional information.
• Investigate the identified URL, channel, account or technical reference.
• Forward relevant information to an appropriate provider.
• Temporarily restrict or disable identified access.
• Preserve information where required for a legal claim.
• Notify an affected customer or reseller where appropriate.

Sending a notice does not guarantee a particular outcome. We may decline notices that are incomplete, abusive, fraudulent, unrelated to our systems or insufficient to identify the material concerned.

6 Informations requises dans une notification de droits d’auteur

To allow efficient review, a copyright notice should include:

1. The full name and contact details of the copyright owner or authorized representative.
2. Identification of the protected work or works claimed to have been infringed.
3. Precise identification of the material, stream, channel, account, URL or technical location concerned.
4. Enough information for us to locate and distinguish the identified material.
5. A description of the rights you own or are authorized to enforce.
6. A statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent or applicable law.
7. A statement that the information in the notice is accurate and that you are the owner or authorized to act for the owner.
8. Your physical or electronic signature.
9. Where relevant, the territory in which the rights are asserted.
10. Preuves raisonnables démontrant la propriété ou l’autorisation.

Do not knowingly submit false, misleading or fraudulent notices. A person submitting an improper notice may be responsible for resulting losses or legal consequences under applicable law.

7 Counter-Notices and Mistaken Restrictions

If access associated with your account is restricted following a copyright notice and you believe the restriction resulted from a mistake or misidentification, you may contact us with a counter-notice.

A counter-notice should include:

• Your full name and reliable contact details.
• Identification of the material or access that was restricted.
• An explanation of why you believe the restriction was mistaken.
• Evidence of authorization, licence or another lawful basis where available.
• A good-faith statement that the information supplied is accurate.
• Your physical or electronic signature.

We may share an appropriate counter-notice with the original notifier or an infrastructure provider where legally permitted and reasonably necessary to resolve the dispute.

We may maintain a restriction while a legal dispute remains unresolved or where restoration would create a significant legal, security or operational risk.

8 Reports of Illegal or Harmful Content

A person may also report specific material or activity that they reasonably believe is illegal in an applicable jurisdiction.

The report should clearly identify:

• The exact material, account, URL or technical location concerned.
• The reason the material is believed to be illegal.
• The relevant country or legal territory.
• Documents justificatifs ou références juridiques si disponibles.
• The reporter’s name and reliable contact details.
• A good-faith statement that the report is accurate.

General accusations without enough information to identify and assess the reported material may not be actionable.

We may restrict access, request clarification, preserve relevant records, notify an affected user or refer the matter to an appropriate infrastructure provider or competent authority.

9 Trademarks and Brand References

Product names, channel names, programme titles, application names, logos and trademarks displayed or mentioned on this website may belong to their respective owners.

References are generally used to describe compatibility, categories, customer interest or potential availability. Unless expressly stated in writing, they do not indicate:

• Ownership by Fluxeo TV.
• Authorization by the trademark owner.
• Sponsorship, partnership or affiliation.
• A guarantee of permanent availability.

Rights holders may contact us if they believe a brand reference is inaccurate, misleading or unauthorized.

10 Disponibilité du service and Technical Performance

Internet streaming depends on multiple systems outside the direct control of any single provider. Continuous, uninterrupted or error-free performance cannot be guaranteed.

Quality or availability may be affected by:

• Vitesse et stabilité Internet du client.
• Wi-Fi congestion, router quality or device performance.
• Internet-provider restrictions or traffic management.
• Regional routing or network outages.
• Application updates or compatibility changes.
• Source, broadcaster or programme-schedule changes.
• Security maintenance or emergency technical work.
• High demand during major live events.
• Events outside our reasonable control.

References to Anti-Freeze™, uptime, fast switching, HD, Full HD or 4K describe intended features or available service capabilities. They are not guarantees that every stream will always achieve the same performance or resolution.

11 Catalogueue, Tarifs and Website Accuracy

Channel totals, VOD totals, supported countries and similar figures are approximate and can change as regional, backup, duplicate, temporary or unavailable sources are updated.

Individual channels, movies, series, languages, logos, programme guides and categories may be added, replaced, renamed, moved or removed without prior notice.

If a specific channel, event, language or feature is essential to your purchase, contact support and request verification before paying.

We may correct obvious typographical, pricing, technical or catalogue errors. Such errors do not create an entitlement to receive a product at an obviously incorrect price or under impossible conditions.

12 Limitation of Responsabilité

Nothing in this Mentions légales excludes or limits liability or consumer rights where exclusion or limitation would be unlawful.

Sous réserve de mandatory law, Fluxeo TV is not responsible for indirect, incidental or consequential losses resulting primarily from:

• A customer’s internet connection or local network.
• An unsupported or incorrectly configured application.
• An independent payment or communication provider.
• A third-party website, device or platform.
• Unauthorized sharing of credentials.
• Use of the service in breach of law or these policies.
• Temporary source, routing or infrastructure failures.
• A customer’s reliance on an unverified catalogue item.

Where legally permitted, any liability connected with a specific paid subscription will be limited to the amount paid directly to Fluxeo TV for that affected subscription.

13 Modifications to This Mentions légales

We may update this Mentions légales to reflect changes in our website, service, technical providers, reporting procedures or applicable law.

The updated version will be published on this page with a revised “Dernière mise à jour” date.

Material changes do not remove rights that have already arisen under mandatory law.

14 Coordonnéesrmation

Contactez-nous pour toute question concernant ces mentions légales ou pour envoyer un signalement suffisamment détaillé lié aux droits d’auteur ou à un contenu illicite.